Delivery
We offer local delivery within Accra, Ghana.
Using a car or tri-cycle, ensuring it arrives in perfect condition..
Free Delivery on all orders over GHS 1000!.
Please note: During sales or promotional periods, delivery times may be slightly longer than usual. We appreciate your patience and promise it’s worth the wait!.
Return
Because our products are freshly baked and perishable, we do not accept returns once an item has been delivered.
However, your satisfaction is very important to us! If you receive the wrong item, a damaged order, or are not happy with your purchase for any reason, please contact us within 24 hours of delivery. We will be happy to work with you to resolve the issue.
We’ll gladly offer:
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A replacement for incorrect or damaged items.
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A partial or full refund, depending on the issue.
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A store credit for future orders if preferred.
📞 To report an issue:
Please call or WhatsApp us at 0500248334 with a clear photo and description of the problem.
⚠️ Please note:
Refunds or replacements cannot be provided if we are contacted more than 24 hours after delivery, or if the product has already been consumed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: contact@torsaa.com
Phone: +(233) 500 248 334