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Stay safe on Torsaa

Stay safe on Torsaa

Torsaa.com is a reliable site for making your experience on the site as easy and safe as possible.

Here you can find advice on how to stay safe while trading on torsaa.com.

General safety advice

Keep things Appropriate:
Meet the seller in person, check the item, and make sure you are satisfied with it before you make payment. Where available, use Doorstep Delivery and have items delivered to you directly.

Exchange item and payment at the same time:
Buyers – don't make any payments before receiving an item. Sellers – don't send an item before receiving payment.

Beware of Scammers:
Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.

Never give out financial information:
This includes bank account details, eBay/PayPal info, Momo Pin, and any other information that could be misused.

WARNING: Watch out for scams and frauds

Fake payment services:
Torsaa.com does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services to Torsaa.com. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.

Fake information requests:
Torsaa.com verifies first-time posters to improve security of the site. If you receive an email from us asking for any personal details, we recommend that you contact us directly via phone to communicate your details and avoid potential scammers. Please contact us via phone: 0500 248 334.

Fake fee requests:
Avoid anyone that ask for extra fees to buy or sell an item or service. Torsaa.com never requests payments for its basic services, and doesn't allow items or services that are not located in Ghana, so import and brokerage fees should never be required or given out.

Requests to use money transfer services such as Western Union or MoneyGram:
Torsaa.com services are not meant for transactions between Strangers. These activities may be run by potential scammers. Avoid requests of these services from Anyone.

Torsaa.com safety measures

We work continuously to ensure you have a safe, enjoyable experience on Torsaa.com.

Our safety measures include:
- Hiding your email address on ads, you post to protect you from spam.
- Giving you the option to hide your phone number on ads, you post to protect you from spam.
- Making constant improvements to our technology to detect and prevent suspicious or inappropriate activity behind the scenes.
- Tracking reports of suspicious or illegal activity to prevent offenders from using the site again.

Report on safety issue

If you have been the victim of a scam, please report your situation to Torsaa.com immediately. If you have been cheated, we also recommend that you contact your local police department as soon as possible.

Torsaa.com is committed to ensuring the privacy of its users and therefore does not share information about its users publicly. However, we are committed to the safety of our users and will cooperate with the police department, should we receive any requests for information in connection with fraudulent or any other criminal activities.

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